1. Introduction

Welcome to Montessori Biloba. Protecting your personal data is very important to us. This Privacy Policy explains how we collect, use and protect your personal data when you use our website and services.

We comply with the Swiss Federal Act on Data Protection (FADP) and, where applicable, the EU General Data Protection Regulation (GDPR).

2. Data Controller

The party responsible for processing personal data on this website is:

Verein Montessori Biloba
Parkstrasse 36
5012 Schönenwerd
Switzerland

Email: info@montessori-biloba.ch
Telephone: +41 078 340 37 73

3. Collection and Processing of Personal Data

We collect and process personal data when you:

• Complete our contact form
• Subscribe to our newsletter
• Register for our services, courses or events
• Request information from us

The personal data we collect may include your name, address, email address, telephone number and any other information you voluntarily provide as part of your enquiry.

4. Website Provision and Server Log Files

When you visit our website for informational purposes only, our hosting provider automatically collects data transmitted by your browser to the server. This data is stored in server log files and may include your IP address, the date and time of access, browser type and operating system.

This data is processed to ensure the technical provision, optimisation and security of our website.

5. Purposes of Data Processing

We use your personal data for the following purposes:

• To respond to your enquiries and fulfil contractual obligations
• To inform you about our services, offers and events
• To facilitate administrative processes and improve communication

6. Data Retention and Security

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected or for as long as required by statutory retention periods.

We implement appropriate technical and organisational measures to protect your data against loss, misuse and unauthorised access.

7. Disclosure and International Transfer of Data

We do not sell or disclose your personal data to third parties unless this is necessary for the fulfilment of a contract, you have expressly consented to it or we are legally required to do so.

Where we use service providers based outside Switzerland, such as IT or hosting providers, we take appropriate measures to ensure an adequate level of data protection. These measures may include the use of standard contractual clauses.

8. Cookies

Our website uses cookies to improve the user experience and provide certain features. Cookies are small text files stored on your device.

You can disable or restrict the storage of cookies at any time through your browser settings. Please note that doing so may affect the functionality of the website.

9. Third-Party Services

9.1 Google Analytics and Google Ads

We use Google Analytics and Google Ads on our website. These web analytics and advertising services are provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Google uses cookies to analyse how visitors use our website and to measure the success of advertising campaigns through Google Ads.

The information generated by these cookies, including your IP address, is generally transmitted to and stored on a Google server in the United States. IP anonymisation has been enabled on this website. Google shortens your IP address within Switzerland or the EU/EEA before it is transmitted.

Google uses this information to evaluate website usage and provide us with reports. If you arrived at our website through a Google advertisement, Google Ads may help us determine whether you completed a particular action, such as submitting a contact form. This is known as conversion tracking.

You can prevent this data from being collected by disabling marketing cookies through our cookie banner. Alternatively, you can install the browser add-on provided by Google: Google Analytics Opt-out Browser Add-on.

9.2 Meta Services (Facebook and Instagram)

Our website incorporates features and content from Instagram and Facebook. These services are provided by Meta Platforms Ireland Limited, Merrion Road, Dublin 4, Ireland.

When you visit pages on our website containing elements such as social media plugins, embedded feeds or tracking pixels, your browser establishes a direct connection to Meta’s servers. Meta consequently receives information indicating that your IP address has accessed our website.

If you are logged in to your Instagram or Facebook account at the same time, Meta may associate your visit to our website with your profile.

We use these services to present our online content attractively and to deliver targeted advertising through Meta Ads based on user behaviour.

Further information about how Meta processes your data is available in the Meta Privacy Policy and the Instagram Privacy Policy.

10. Your Rights

You have the right to request information about the personal data we hold about you. You also have the right to:

• Request the correction of inaccurate personal data
• Request the deletion of your personal data, provided that no statutory retention obligation applies
• Request the restriction of processing
• Object to the processing of your personal data

To exercise any of these rights, please contact us using the details provided in Section 2.

You also have the right to lodge a complaint with the relevant data protection authority. In Switzerland, this is the Federal Data Protection and Information Commissioner (FDPIC).

11. Links to Other Websites

Our website may contain links to third-party websites. We have no control over their content or privacy practices and accept no responsibility for them.

12. Changes to This Privacy Policy

We reserve the right to amend this Privacy Policy at any time to reflect current legal requirements or changes to our services. The version published on our website at the relevant time shall apply.